• Call the TSP location that originated the shipment to discuss the reason(s) for the return.
  • Returned merchandise, for reasons other than defective workmanship or quality, will be subject to a 25% restocking fee plus any shipping costs associated with the order.
  • All returns must be in their original, undamaged manufacturer packaging with all original packing slips and documentation, and shipped back to the TSP location from which they were shipped. Altered items, in any way, will not be accepted.
  • Claims for discrepancies in shipments must be made within 5-days of receipt of the merchandise or they will not be accepted.
  • There is no return policy for merchandise that has been received by the customer after 30-days.